FAQ - Frequently Asked Questions

Can I get the deposit back if I cancel my prenotation?

The deposit is only refundable if cancellation by the customer takes place at least 40 days before the date set for the booked activity. If the cancellation is made by the guide, the deposit will be returned.

Can I get a discount if I book more activities?

If you book at least three different activities, you will be charged a 10% discount.

I can't find the tour I was looking for in your website

If you can not find what you are looking for on our site, do not hesitate to contact us, we will try to meet your requests.

How do I reach the Dolomites from Venice's airport?

For this and other touristic information, visit the "Touristic Information" section.

I am travelling alone, can I join other groups?

If you are traveling alone, but you would love to join other people, we will do our best to join the groups, compatibly with the dates and tours chosen by each person.

Can I bring my dog on the tour?

Normally the dogs are welcome, but check with us at the time of the booking whether it is a tour for the four-legged or if it could be dangerous for your hairy friend.